FAQs

 Yes, Infinix.pk offers an official warranty on all its products. Infinix smartphones come with an official 1-year warranty, while premium accessories include their respective official warranty periods.

Yes, Infinix.pk offers the lowest prices in Pakistan for Infinix smartphones, accessories and all other Infinix products.

Our standard delivery takes 2 to 5 business days depending on where you live. Customers in Lahore can enjoy same day delivery. We deliver only from Monday to Saturday between 9AM to 7PM. As per our shipment policy.

• Embroidered Aje logo
• Cross back straps

 We don’t charge any delivery fee on all our Mobile Orders. No matter where you live, we deliver free of cost all across Pakistan. Else Rs. 150/- will be charged on orders of Smartphone Accessories.

We accept Visa, Master Credit/Debit Cards, Bank account transfer, online Wallets and RAAST payment. We also accept Cash on Delivery but 20% advance payment is mandatory to confirm your order.

Yes, only if the received product is damaged or wrong. It is recommended to record an unboxing video of your parcel so it can be submitted as a proof in case you received damaged or wrong product.

You can easily check the warranty of infinix products online from our warranty checker page. You’ll only need the IMEI number of your device.

All products are warranted against manufacturing defects and software issues only. Damage caused by liquid ingress, fire, natural disaster, accidental slip and voltage fluctuations etc. is not covered under warranty.

Once your order is dispatched, you cannot change your address then. You may have to cancel it and place a new order with the right delivery address before dispatching or Contact Support for further guidance.