Terms of Use

Terms of Use

These Terms of Service govern your use of our website and all products sold by Infinix.pk. By accessing our website or placing an order, you agree to be bound by these terms and conditions. If you do not agree with any part of these Terms of Service, please stop using our website and do not make any purchases. Infinix.pk is an online e-commerce platform in Pakistan offering smartphones, accessories, laptops and a bunch of other tech products. With our terms of Use, we aim to provide a safe, smooth and reliable shopping experience for our customers.

Use of Content

Any type of content available on our website including text, images, videos, graphics, logos, trademarks, product descriptions, animations, designs, interfaces, sound, music and computer code, belongs to Infinix.pk and is protected under copyright and intellectual property laws. Nobody is allowed to copy, reuse, republish, upload, distribute, modify or display any content from our website without written permission from Infinix.pk. Any unauthorized use of our content may result in legal action.

Prohibited Conduct

By using our website, you agree not to:

  • Use the website for any unlawful or illegal purpose.
  • Post or share any harmful, obscene, abusive or defamatory material.
  • Violate the intellectual property rights of Infinix.pk or any third party.
  • Attempt to copy, reproduce, scrape or misuse our website content.
  • Interfere with the website’s security or try to access restricted areas.

If we find any misuse or violation, we reserve the right to block access, cancel orders and take legal action if required.

Payments and Refunds

All product prices are clearly displayed on our website. We do not charge any delivery fee or any other hidden charges. You only pay the total amount shown at checkout. Refunds and returns are accepted according to our Return & Refund Policy. To qualify for a refund:

  • The product must be unused and in original condition.
  • The product must not be damaged, altered or tampered with.
  • Original packaging and accessories must be included.

Used, damaged or incomplete items on return are not eligible for a refund.

Content Disclaimer

We try our best to keep all product details, prices, specifications and information used in blogs accurate and updated. However, minor errors, typing mistakes or outdated information can be expected to happen unintentionally. Infinix.pk does not guarantee that all information on the website will always be complete, accurate or error-free. We reserve the right to correct any mistakes without prior notice.

Limitation of Liability

Infinix.pk will not be responsible for any indirect or unexpected losses resulting from the use of our website. This includes loss of business, loss of data or other financial losses. Our responsibility is limited to the value of the products purchased from our platform. If you face any loss by your own fault (not protecting your personal information), we will not be responsible.

Indemnification

If a user misuses our website or violates these Terms of Service and this results in legal claims, complaints or losses for Infinix.pk hold the right to take legal actions against that individual.

Availability & Pricing

All products listed on Infinix.pk are subject to availability. We reserve the right to:

  • Limit product quantities.
  • Discontinue any item at any time.
  • Update prices, specifications or features without prior notice.
  • Prices may also change due to market conditions, currency fluctuations or supplier updates.

Compatibility Disclaimer

Customers are responsible for checking product compatibility before placing an order. We are not liable for issues caused by incompatibility with specific devices, models or software versions. Our accessories are made to support compatible third-party devices. We do not claim official partnership or endorsement from any external brand unless clearly mentioned by us.

Warranty Coverage

Warranty applies only to software faults & manufacturing defects under normal use. Warranty does not cover:

  • Accidental damage or drops
  • Water or liquid exposure
  • Damage caused by a natural disaster
  • Power surges or voltage issues
  • Misuse or unauthorized repairs

For any exchange or return under warranty, the product will be inspected carefully. Items must be returned in original condition with complete packaging and accessories.

Governing Law

All our Terms & Conditions are governed by the laws of the Islamic Republic of Pakistan. Any dispute or legal matter will be handled in the courts of Pakistan.

Modifications

Infinix.pk may update or change these Terms of Service at any time. Updated terms will be posted on this page. If you continue using the website after changes are made, it means you accept the updated terms automatically.

Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

We are always here to help and make your shopping experience smooth and secure.